CONWOOD Service

Life-time warranty

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All the purchased Conwood products enjoy a life-time warranty privilege for manufacturing defects.
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All the trolley cases enjoy a three-year warranty service for manufacturing defects, backpacks have a one-year warranty service for manufacturing defects.
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Our exceptional after-sale service makes you able to travel in peace.

Rapid response

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For all your inquiries, please contact our comprehensive customer service channel. You will receive immediate response and we do our best to solve emergencies as fast as possible.
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Online Aid
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Hotline: 400-886-5188
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Official wechat: conwood_cn
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Official Weibo: www.weibo.com/iconwood

All Process Tracking

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As our Conwood valued customer, you can enjoy a professional customer service customized to your personal file, Which includes:
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One-to-one contact with our customer service representative
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Special discounts
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Exclusive information push services

CONWOOD Service

4008865188