All the purchased Conwood products enjoy a life-time warranty privilege for manufacturing defects.
All the trolley cases enjoy a three-year warranty service for manufacturing defects, backpacks have a one-year warranty service for manufacturing defects.
Our exceptional after-sale service makes you able to travel in peace.
Rapid response
For all your inquiries, please contact our comprehensive customer service channel. You will receive immediate response and we do our best to solve emergencies as fast as possible.
Online Aid
Hotline: 400-886-5188
Official wechat: conwood_cn
Official Weibo： www.weibo.com/iconwood
All Process Tracking
As our Conwood valued customer, you can enjoy a professional customer service customized to your personal file, Which includes:
One-to-one contact with our customer service representative
